Description
Hello,
I'm Kevina, a Customer Relationship Manager.
Are you looking for the ideal candidate? A reliable collaborator that will ensure from A to Z your administrative tasks, whether you are a company in full éssor, or if your activity has already taken flight? ;) Here's a copy of my LinkedIn profile: linkedin.com/in/harisoa-kevina-3112b5200.
My expertise?
- Fast tracking and resolution of customer complaints (order tracking, logistics, incidents and disputes)
- Managing your e-mails, especially for e-merchants experiencing scheduling difficulties. I manage the handling of complaints upstream and downstream, so that you can focus on more important tasks, such as sales and revenue.
- Social network moderation: I can also help you develop your business by creating attractive content, and regularly animating your Facebook and Instagram pages. Indeed, the latter is a fundamental pillar of the image you promote of your brand, and of its notoriety itself.
What makes me special?
Expertness, professionalism, active listening, flexibility, proactivity, rigor and objectivity; these are the essence of my way of working and my personality.
I am available for your projects, please leave me a message, and we'll discuss it ;)
Best regards,